As an example of hedonic appeals, Dolce & Gabbana highlights elements, such as “style, femininity, and elegance” in the message promoting its Sofia line of watches, while as an example of utilitarian appeals, Louis Vuitton highlights practicality in the message promoting its Zippy Wallet Vertical, presented as “practical way to carry essential cards and cash” and as a product that “has a secure zip‐around design which features multiple credit card slots, a zipped pocket for coins and compartments for papers and banknotes.” Therefore, marketers have the opportunity to use either hedonic or utilitarian appeals in their communication messages. Indeed, luxury goods typically provide superior value compared with mass‐market goods, in terms of both functional characteristics and of personal pleasure and intangible attributes. The article of Amatulli, De Angelis and Donato, forthcoming on Psychology & Marketing, studies the effect of using two alternative types of communication message appeals, mainly hedonic versus utilitarian appeals, and investigates how using one or the other type of message appeal affects product perceived luxuriousness and, in turn, product attitude and consumers’ willingness to buy a luxury item. Research on luxury has indeed focused a great deal of attention to study key aspects of the communication strategy adopted by luxury brands. It is therefore crucial for luxury brands to understand how communication features might affect consumers’ attitudes toward their products. Key to instill dream and aspiration are luxury brands’ communication strategies and tactics.
The attractiveness of luxury products and brands to consumers is mainly explained by their ability to instill dream and aspiration in consumers’ life.
0 kommentar(er)
